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Elevated Security Operations for a Fashion Retail Giant

A well-established fashion retailer — 80 years in business, 250+ stores across the UK and Europe — with manufacturing, design, and distribution all handled in-house.

United KingdomLocation
1 Information Security Engineer (TechHive), working alongside the client's Head of InfoSec and Cloud Security LeadTeam
12+ monthsDuration
RetailSecurityDevSecOps
Elevated Security Operations for a Fashion Retail Giant

Technologies Used

AWSCrowdStrike EDRIntruder IOAppCheckOWASPSOCMDM

The Challenge

Outdated security tools and processes were letting critical threats slip through, and legacy vulnerability scanning simply wasn't catching what mattered. The client needed a real overhaul — stronger threat protection, sharper incident response, and vulnerability management that could keep up.

The Solution

We replaced the client's ageing DAST tool with Intruder IO for higher-quality, better-detecting scans, and began deploying CrowdStrike EDR to strengthen threat detection and response. Around that, we built out a Defence in Depth strategy, upgraded incident response protocols, and put threat intelligence and OSINT to work spotting emerging risks early. We also cleaned up the incident management process itself — clearing outdated tickets and advising the client's MDR provider on better data handling — and aligned practices with OWASP standards throughout, using AWS to scale the security tooling as needed.

The Results

  • Delivered: 70% fewer undetected threats, following the vulnerability scanning upgrade.
  • Delivered: faster, cleaner incident resolution after overhauling ticket and data handling practices.
  • In progress: CrowdStrike EDR rollout is in final testing and tuning.
  • In progress: a full DevSecOps programme is under evaluation for the client's long-term roadmap.
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